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Updated: 8 weeks 6 days ago

TripAdvisor Update – Bigger and More Important Than Ever | By Madigan Pratt

Thu, 02/20/2014 - 18:52
Two noteworthy articles came across my desk last week. Both involved the same company and after reading each all I could say was, "Wow!" Both were about TripAdvisor and confirmed the company is becoming an indispensable part of the social fabric of the traveling process.

Steigenberger Hotels AG continues its cooperation with Bad Reichenhall Academy

Thu, 02/20/2014 - 18:50
Even before the expiry of the present agreement (which runs until 2015), Professor Peter Thuy, Managing Director of Career Partner GmbH, and Matthias Heck, CFO and Director of Human Resources at the Frankfurt-based hotel group Steigenberger Hotels AG, have set the seal on a new five-year arrangement. Steigenberger has established a genuine sense of tradition by working together with the Bad Reichenhall Academy since as long ago as 1972. This extensive period has proved an enrichment for both parties. The Academy and other local Steigenberger trade and technical schools provide a wide range of training services. These enable employees of the Steigenberger Hotel Group to take part in practically oriented "Career Camp" seminars, in courses leading to the qualification of master craftsman, in trainer aptitude examinations and in special one-week "service intensive courses". There is also the opportunity to study via distance learning for a Bachelor or Masters degree at the Bad Honnef School of Business Management. Those studying at the Academy are able to gain practical experience to add to the academically based knowledge they have acquired by applying for internships in various areas within the company. This is an ideal way of supplementing training and enables important career plans to be made whilst students are still studying. Career pathways are also a main focus of the annual "Fireside Chats", at which representatives of the hotel group and the Academy answer questions posed by young talent starting out in the hotel business. "We are able to pass on our experience and support young people as they pursue their preferred occupation. They are also a source of learning and inspiration for us", emphasises Roberto Rojas, Head of Group and Human Resources at Steigenberger Hotels AG. The Fireside Chats are an integral component of the successful cooperation between the Steigenberger Hotel Group and the Steigenberger Academy in Bad Reichenhall.

Female Executives in Hospitality: Reflections on Career Journeys and Reaching the Top

Thu, 02/20/2014 - 18:41
Executive Summary: Structured interviews with twenty women who are top corporate executives or entrepreneurs in the hospitality industry revealed the talent, resourcefulness, and support required to achieve such a position. During the interviews, these successful women cited these three keys to career advancement: (1) the importance of taking thoughtful risks, including non-linear assignments; (2) the criticality of networking; and (3) the significance of finding a sponsor. Two notable challenges for these executives were the possibility that they would be regarded as a token and the need to integrate their work and family life.

Inn on Biltmore Estate Implements IDeaS RMS, Realizes Immediate Results

Thu, 02/20/2014 - 18:30
IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today announced continued success of IDeaS Revenue Management System (RMS) at the Inn on Biltmore Estate, providing the hotel with unified solutions to surpass revenue goals. 

Millennium & Copthorne Hotels on "The Road to Excellence" in MEA

Thu, 02/20/2014 - 16:37
Millennium and Copthorne Hotels, Middle East & Africa (MEA), held its 2014 Annual General Manager's Meeting yesterday, with the theme for the event "The Road to Excellence". The meeting was hosted at the Grand Millennium Al Wahda hotel in Abu Dhabi and was attended by the Group's General Managers from properties across the Middle East and senior management from the Regional Office team.

eRevMax to host TigerTime at ITB Berlin for hoteliers

Thu, 02/20/2014 - 16:21
Hotel online distribution specialist eRevMax will bring an Asian twist to the mega travel tradeshow, ITB Berlin, next month. The company will be hosting its signature TigerTime sessions with an interesting mix of major Asian OTAs. The aim of the sessions is to provide hotels with valuable insights into how to capture their fair share of bookings in these emerging markets from the key online distribution players in the region.

Peppers to Debut in Asia with Rebrand of Sentosa Seminyak in Indonesia

Thu, 02/20/2014 - 15:25
Australian hoteliers, Mantra Group, continue to forge ahead with expansion plans in Asia, today announcing that Sentosa Seminyak will join its Peppers brand in March.

Rotana Opens 254-room Hili Rayhaan by Rotana in Al Ain in the United Arab Emirates

Thu, 02/20/2014 - 15:19
Rotana, one of the region's leading names in luxury hotel management, has opened its second five-star hotel in Al Ain - Hili Rayhaan by Rotana. The new 254-room property has been specially developed to complement the ambience of the UAE's picturesque Garden City, with its design, decor and amenities aimed at promoting the most relaxing of stays.

Hotel Room Alerts Might Be The Best New Booking Service We've Seen Yet |

Thu, 02/20/2014 - 15:11
What do you do when the hotel you want to stay in is sold-out? You probably exhaust all the options you can--like hitting up every booking site known to man, constantly checking the hotel's own website and perhaps even begging the front desk to try and find you a room. But you can stop all of that busy work, thanks to Hotel Room Alerts.

Hotels With the Most Unusual Guest Keys |

Thu, 02/20/2014 - 15:10
These hotels have thought of the most unique keys. From carved wood to embossed gold, some are such works of art, guests may be tempted to take them home.

Switzerland’s Sorell Hotels Group Signs Full Portfolio to Pegasus Connect+

Thu, 02/20/2014 - 13:09
Switzerland's Sorell Hotels Group has signed its full portfolio to Pegasus Connect+. Sorell's 17 individually and personally managed hotels in 10 Swiss cities are now available online, and in the global distribution systems (GDSs) under the "UI" chain code.

Hyatt Announces Plan for the First Andaz Resort in Bali

Thu, 02/20/2014 - 12:47
Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with P.T. Wynncor Bali for an Andaz resort in Bali, Indonesia. Upon completion, the hotel will be the first Andaz-branded offering in Southeast Asia.

Hyatt Announces Plans for First Andaz Hotel in Germany

Thu, 02/20/2014 - 12:44
Hyatt Hotels Corporation (NYSE: H) today announced that a Hyatt affiliate has entered into a contract with Jost Hurler Beteiligungs-und Verwaltungsgesellschaft mbH & Co. KG, a family-owned company based in Munich, for an Andaz hotel in Munich. The first Andaz-branded hotel in Germany, Andaz Munich will join hotels currently located in world-class cities including London, New York, Los Angeles, Shanghai, and soon, Tokyo. Expected to open in 2017, Andaz Munich will make its mark in the Bavarian capital, increasing the brand's presence in Europe to three hotels.

Cornell Reports Highlight Women in Hospitality

Thu, 02/20/2014 - 12:05
Although many women begin their professional careers in the hospitality industry, few remain in the industry long enough to reach the top. Two new reports from the Center for Hospitality Research (CHR) document the careers of twenty women who are industry leaders and propose a mechanism for increasing women's rate of advancement to and participation in hospitality C-suites. The reports, "Female Executives in Hospitality: Reflections on Career Journeys and Reaching the Top," and "Developing High-Level Leaders in Hospitality: Advice for Retaining Female Talent," by Kate Walsh, Susan S. Fleming, and Cathy A. Enz, are available at no charge from the CHR.

Starwood Hotels & Resorts Brings the Luxury Collection Brand to South Korea

Wed, 02/19/2014 - 18:26
Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) and Parnas Hotel Co. Ltd. today announced the signing agreement of The Parnas, A Luxury Collection Hotel, Seoul. Located in the city's upscale southern district of Gangnam, the hotel's debut will mark the first Luxury Collection hotel in South Korea, joining a portfolio of acclaimed hotels and resorts around the world. It also reflects Starwood's aggressive expansion plans to maintain its leadership position in the Asia Pacific luxury hospitality landscape.

Citymax Hotels Brings Manchise Contracts to Middle East

Wed, 02/19/2014 - 18:21
Manchise Contracts have been adopted by Citymax Hotels as a new management concept for hotel owner/developers in the Middle East, offering flexible solutions as an alternative to traditional long term management agreements.

No Wait at Check In + Mobile Key by OpenWays = Happy Guests and Increased Revenues

Wed, 02/19/2014 - 18:03
Recent study shows Americans get anxious at check-in after just three minutes with satisfaction scores dropping by 50 points after five minutes; Research indicates solutions like Mobile Key by OpenWays would remove frustration with long lines by allowing travelers to bypass the front desk and proceed directly to their rooms using any of the 6.8 billion cell phones on the market (including non smartphones)

PhoneSuite Unveils Series2 V.IP Hotel-Specific Phone System

Wed, 02/19/2014 - 17:51
PhoneSuite, a leading provider of hotel voice communication solutions for over 25 years, today introduced the Series2 V.IP, a powerful VoIP-based telephone system designed specifically for hotel use.

Aloft Brand to Open Second Hotel in the UAE

Wed, 02/19/2014 - 16:56
Starwood Hotels & Resorts Worldwide, Inc. today announced it has signed an agreement to open a new 172-room Aloft hotel in Al Ain, the second largest city in the Emirate of Abu Dhabi, UAE. Scheduled to debut in 2016, Aloft Al Ain will be the first Starwood property to open in Al Ain and the second Aloft hotel in the UAE joining Aloft Abu Dhabi, which opened in 2009. Catering to the next generation of travelers, Aloft delivers urban- inspired design, innovative technologies and a lively social atmosphere featuring live music performances.

Pullman Saigon Centre opens in the heart of vibrant Ho Chi Minh City

Wed, 02/19/2014 - 16:36
Pullman, Accor's upscale international brand, announces the opening of the Pullman Saigon Centre, its 3rd hotel in Vietnam. Pullman's expansion in Vietnam, with its resort on Bac My An's idyllic beaches and its two addresses in the country's business hubs of Hanoi and Ho Chi Minh City (formerly Saigon), reflects the brand's "Work & Play" spirit that reconciles business and pleasure.